Quote by user=sexford
i'd be lenient with the fuck-wit from o2 who told me at the weekend that
a my wireless modem wasn't a wireless device
b that the afore-mentioned modem was just a box, the sim card actually did everything
a public flogging would suffice.

Yeah all them lot on the other end of the phone that are supposed to be there to help! And you know more about the product yourself or perhaps they are lazy?!
And I hate when ya have to tell the whole story like four times to four different "Departments," then ya have to hold until they bring ya up on their System or whatever, then there's a serious of questions to "Confirm" what you've just told them!!
Still none the wiser 15 minutes into the Phone Call!