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Cancellation subscribtion HELP.

19th Apr 2011 - 10:31pm
yourbullboy's Avataryourbullboy
Joined:
12 Nov 2010
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6
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Hi everyone,
I am trying to cancel my subscription from the website, but it looks really hard to find out how to do it.

if I want to CANCEL my account this is what I got:

Simply follow the on screen instructions. However PLEASE NOTE if you have a monthly subscription or have a 7 day free trial, you MUST cancel the subscription BEFORE cancelling your account otherwise the subscriptions charges will be debited as normal.

but, since I have a monthly subscription I need to cancel my subscription before cancelling my account.
How can I do this ?!?!?!

thank you for the help

 

20th Apr 2011 - 10:37am
griff's Avatargriff
Joined:
15 Jan 2008
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1039
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Hi,

You don't have a 7 day trial or a monthly subscription so you don't need to worry about cancelling your subscription.

When you upgraded you paid an annual upgrade which doesn't automatically renew.

Griff.

 

20th Apr 2011 - 6:35pm
yourbullboy's Avataryourbullboy
Joined:
12 Nov 2010
Posts:
6
Location:
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Thank you very much griff