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JoshandHolly's AvatarJoshandHolly
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On April 14th, our profile suddenly stopped registering views (we know from being in chatroom that we're getting views). Also had no messages since then (normally get a lot).

Could someone please look into this? Submitted a help ticket a couple of days ago but no reply (thought quick support was a perk of paying for 'extras'..hmmm).

Also, if anyone has sent us a message since April 14th, we haven't got it so don't think we're ignoring anyone.

J&H x

 

17th Apr 2011 - 3:51pm
Guns's AvatarGuns
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were on the ball here be fixed in a few days

 

17th Apr 2011 - 4:06pm
JoshandHolly's AvatarJoshandHolly
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Thanks...thought after posting that maybe the reason we haven't got a support reply is because we ain't getting any messages through.

Can i ask if any messages sent to us during this period will be visible once it's fixed, or are the messages lost?

 

17th Apr 2011 - 4:17pm
Guns's AvatarGuns
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will not know till we see what is wrong there but we will keep u up to date on it

 

18th Apr 2011 - 8:49am
JoshandHolly's AvatarJoshandHolly
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Thanks...profile views issue seems to be resolved now. Any update on the message system? Have had no messages since April 14th (hasn't been a day yet since we joined that we haven't got messages) so appears to be something wrong there.

 

18th Apr 2011 - 3:09pm
Legz's AvatarLegz
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JoshandHolly I've sent you a message there, will you check that you received it as I'm receiving messages to my account and I just want to ensure that yours is not an isolated case. thumbup.gif

 

19th Apr 2011 - 4:23pm
JoshandHolly's AvatarJoshandHolly
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Yes thanks got it - have probably lost a few days worth of messages though.