It's a great idea admin, and I hate to make any criticism about this site as we are only new here. ...But, we have gone in 5 or 6 times and found ourselves getting bored looking at a blank screen for 10 or 15 minutes waiting for somebody to show up.
We find it a lot easier to post a question on the forums and wait for a reply. A bit slower maybe, but if you're not in a hurry for an answer then it's ideal.
Great site though....really enjoying ourselves!